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Refunds are available on unopened, factory-sealed units within 14 days of delivery. Once an order enters the shipping process, refunds are no longer available.

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For institutional or bulk orders, put Wholesale in the subject line and include your organization name, research field, and estimated volume.

For Informational and Educational Purposes Only

All products sold by Chrome Labs are intended strictly for in-vitro laboratory and research use only. They are not drugs, food, or cosmetics, and are not for human or animal consumption, diagnostic, or therapeutic use. Statements on this site have not been evaluated by the FDA. Purchase requires attestation that you are a qualified researcher age 21 or older and that the materials will not be misused. By purchasing, you accept full responsibility for legal, safe, and compliant handling of the materials.